Pre-registration is open exclusively to St. Charles County residents who are having difficulty paying their current or delinquent Ameren electric bills. A disconnection notice is not required. Volunteers from Ameren Missouri, Cool Down St. Louis, Community Council of St. Charles, Salvation Army of St. Charles, Sts. Joachim & Ann Care Services, NECAC, and the Society of Saint Vincent DePaul will help St. Charles County residents with energy efficiency tips, budget billing and financial literacy. Cooldownstlouis.org will also pay down their delinquent or current utility bill up to $350 per household with a live pledge on site. The Missouri Public Service Commission will also be on hand informing Summer Utility Forum participants of their utility consumer rights.

Participants must be pre-registered by noon on Wednesday, July 24, two days prior to the event, through one of four social service and community action partners of Cooldownstlouis.org. All participants will also receive a free set of Ameren energy-efficient light bulbs. If a participant is due for disconnection and doesn’t show up for their pre-scheduled appointment, they are subject to disconnection, according to organizer Heat-Up St. Louis, Inc., (cooldownstlouis.org).

After you have pre-registered, you will receive from the social service partner, an official confirmation postcard via U.S. Postal Service. All seniors, physically disabled and low-to-moderate income head of households must bring a copy of their photo I.D. and a utility bill.

You can call the Salvation Army St. Charles Corp. at 636-946-7966; NECAC at 636-272-3477 and Sts. Joachim & Ann Care Services at 636-441-1302 to pre-registered.

In 2018, approximately $1 million will be allocated to Ameren Missouri’s energy-assistance partners – including Heat-Up St. Louis and Heat-Up Missouri – to provide immediate energy assistance dollars to customers impacted by this summer’s extreme temperatures. The remaining $4 million will be administered by Ameren Missouri’s community partners through 2020 for additional energy-assistance programs and long-term sustained energy improvements, such as weatherization support and equipment repair. This Energy Outreach program from Ameren Missouri comes from corporate earnings and is not charged to customers.

“This has been one of the hottest summers in our region’s history, and we know we have customers who have struggled,” said Michael Moehn, president of Ameren Missouri. “With this program, we are providing immediate relief to our neighbors with limited means. The program is also designed to make a larger, longer-term impact for these customers by giving them access to new and expanded programs to help them better manage their energy usage and reduce their energy costs going forward.”

“The unveiling of Ameren Missouri’s Energy Outreach Program is a welcome relief for seniors, physically disabled and the working poor in Ameren’s service area,” said Melanie DiLeo, Board Chairwoman, Heat-Up St. Louis and Heat-Up Missouri. “Many of our state’s financially challenged neighbors often wrestle with grocery, housing, medical and utility bills, especially after a bitter winter and scorching summer. Ameren’s effort may give them a chance to breathe from their crisis.”

Heat-Up’s summer program, Cool Down, has received since May more than 78,485 energy assistance online and hotline inquiries from Missouri residents alone.

According to the American Council for an Energy-Efficient Economy, the cost of heating or cooling a home is about three times higher for low-income customers than other households. In addition to providing immediate relief with energy-assistance funds, the Ameren program aims to make it possible for low-income customers ineligible for current federal assistance to get the help they need to make improvements to reduce their energy use.

Ameren’s statewide $5 million in contributions over a multiyear period include:
• $2.5 million over three years to support Ameren Missouri customers throughout the entire service territory with crisis energy assistance to combat extreme temperatures, such as the heat wave that Missouri experienced this summer. Many of these programs will include expanded eligibility to reach even more customers in the moderate and limited income areas.
• $2.5 million over three years for weatherization support and new sustainability programs, including subsidizing the cost for energy efficiency-related home improvement and equipment repairs.

To see if they qualify for energy assistance funds, Ameren Missouri customers can:
• Contact Heat-Up St. Louis and Heat-Up Missouri online by visiting heatupstlouis.org and heatupmissouri.org for immediate crisis energy assistance.
• Contact their local weatherization agency or the United Way at 2-1-1 for new weatherization support and sustainability program assistance.

The $5 million commitment comes just weeks after the 6 percent drop in rates for all Ameren Missouri customers, effective Aug. 1. The rate cut is the first benefit customers received as part of Ameren Missouri’s Smart Energy Plan, made possible by legislation passed by the Missouri General Assembly and swift action by the Missouri Public Service Commission.

“Providing secure, reliable and affordable energy to our customers across the state is at the heart of what we do,” said Moehn. “We’re grateful to our state leaders who supported the rate cut and to our many energy assistance partners who work tirelessly in the community. We’re hopeful our donation and efficiency efforts will have a positive, lasting impact on the communities we serve.”

To learn more about Ameren’s Energy Outreach program and other energy assistance resources, customers can go to AmerenMissouri.com/energyassistance.

Ameren Missouri has been providing electric and gas service for more than 100 years, and the company’s electric rates are among the lowest in the nation. Ameren Missouri’s mission is to power the quality of life for its 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. The company’s service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us on Twitter at @AmerenMissouri or Facebook.com/AmerenMissouri.

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